A walkthrough of every core workflow — from the moment a renter moves in to automated billing, late fee escalation, digital leases, and your own public listing page.
app.open-spacemanagement.com/dashboard
01 of 07Your dashboard — the whole facility at a glance0:00–0:08
Ridgeline Self Storage
Manistee, MI · 864-2440 · 24/7 gate access
$14,820
Monthly revenue
107
Total units
22
Available
4
Overdue
AvailableOccupiedOverdueReserved
Row A — Standard & Climate
Row B — Drive-up
Row C — Outdoor
Every unit visible at once — occupied, available, overdue, and reserved
02 of 07Renter profiles — full history, one click0:08–0:18
Ridgeline Self Storage · Renter profile
RC
Rachel C.
Unit A-14 · $69/mo · Renter since Feb 2024
5 days overdue
Balance owed$84.00 (incl. $15 late fee)
Gate / access⊘ Suspended — day 5
Payment methodVisa ••••4242
Emergency contactLinda C. · (231) 555-0188
Everything in one place — balance, gate status, payment method, and history
03 of 07Autopay — charges run on the 1st, receipts sent automatically0:18–0:29
📅
1st of the month
Autopay fires at midnight for every active renter
→
💳
Card or ACH charged
Card: 3% + $1 ACH: 1.8% + $1 Cash: free
→
📧
Receipt emailed instantly
Every renter gets a receipt — no action needed from you
→
📊
Dashboard updates
MRR, paid count, and pending balance refresh live
Ridgeline Self Storage
via Open-Space Management
Jun 1, 2026 Receipt #2606-093
Payment received ✓
Hi Sarah — your June payment was processed.
Monthly rent — Unit A-01 (5×10)$69.00
Total charged$69.00
Visa ••••4242 · Next payment: Jul 1, 2026
Sent automatically on paymentPowered by Open-Space Management
Zero manual billing — autopay, receipt, and ledger update all happen automatically
04 of 07Non-payment — 8 automated steps, nothing manual0:29–0:40
⊘ Day 5 — Late fee applied. Gate access suspended.
Rachel C. · A-14 · $69 base + $15 late fee = $84.00 owed. Gate code deactivated at midnight. All automatic.
Escalation timeline
Due
Autopay attempted. Card declined.
Day 1
SMS + email sent. Friendly payment reminder.
Day 3
Second notice. Late fee warning in 2 days.
Day 5
$15 late fee applied. Gate suspended.
Day 7
Formal balance statement emailed.
Day 14
Manager review flag on dashboard.
Day 30
Pre-lien notice — generate with one click.
"Your payment of $69 is past due. Please pay now to keep your gate access active. — Ridgeline Self Storage via Open-Space Management"
Current status
Days overdue5 days
Late fee$15.00
Total owed$84.00
GateSuspended ⊘
Every step automatic — you do nothing unless you choose to intervene
05 of 07E-signatures — digital leases, built in, no third-party needed0:40–0:50
STORAGE RENTAL AGREEMENT
This agreement is entered into between the facility operator ("Operator") and the individual named above ("Renter") for the storage space identified, on a month-to-month basis. Rent is due on the 1st of each month. A late fee of $15.00 is applied after 10 days past due. Gate access codes are issued upon execution of this agreement and deactivated upon failure to pay or breach of terms. Renter agrees to use the space only for lawful storage of personal property...
Renter signature
Waiting for renter to sign…
✓ Lease signed & stored
✓ HMAC audit record created
✓ Gate access code activated
Send a lease
One click — renter gets it by SMS + email, signs on any device
No DocuSign or HelloSign
Signatures are built in — no extra accounts, no extra cost