Good morning, Austin
— · Open-Space Management LLC
$3,840
Monthly recurring revenue
+$240 vs last month
47
Active operators
3 in trial · 44 paid
12
New feedback items
8 feature requests · 3 bugs · 1 general
93%
30-day retention
2 churned this month
MRR — last 6 months
+$1,020 since Oct
OctNovDecJanFebMar
$81.70
ARPU
5.8
Avg facilities/op
14mo
Avg tenure
Plan breakdown
Simple
24
$456
Plus
15
$435
Pro
8
$312
Trial
3
—
New feedback
Marina dashboard — when is it coming?
SMS customization for non-payment messages
Gate log not updating in real time
Add bulk rate increase tool
Recent signups
LV
Lake View RV Storage
Simple plan · Michigan · Apr 28
RM
Rocky Mountain Hangars
Plus plan · Colorado · Apr 27
SP
Shoreline Pod Storage
Simple plan · Florida · Apr 25
All feedback
Everything operators have submitted, in one place
12 feedback items
3 bugs
8 features
1 general
Marina dashboard — when is it coming?
5
SMS customization for non-payment messages
3
Gate log not updating in real time
Add bulk rate increase tool
7
Mobile app — when is that coming?
11
QuickBooks integration
9
Renter portal app for iPhone
6
Units showing wrong occupancy count
Lease renewal automation
14
Staff accounts not getting notifications
Multi-facility reporting in one view
12
Online auction tool for abandoned units
4
Feature requests
What operators want built — sorted by votes
8 open requests
Sorted by vote count| Votes | Request | Operator | Submitted | Status | |
|---|---|---|---|---|---|
| 14 | Lease renewal automation | Northgate Self Storage | 6 days ago | In progress | |
| 12 | Multi-facility reporting in one view | Atlas Storage Group | 1 week ago | Planned | |
| 11 | Mobile app / better mobile web | High Desert Storage | 3 days ago | Reviewing | |
| 9 | QuickBooks integration | Pinecrest Storage | 4 days ago | Acknowledged | |
| 7 | Bulk rate increase tool | Summit Self Storage | 2 days ago | Reviewing | |
| 6 | Renter portal app for iPhone | Valley View Storage | 5 days ago | Reviewing | |
| 5 | Marina dashboard | Ridgeline Self Storage | 2h ago | Planned | |
| 3 | SMS non-payment customization | Lakeside Hangars | 4h ago | New |
Bug reports
Reported issues that need investigation or a fix
3 open bugs
| Severity | Issue | Operator | Reported | Status | |
|---|---|---|---|---|---|
| High | Gate log 20-30 min delay | Cedar Run Storage | Yesterday | Investigating | |
| Medium | Occupancy count mismatch | Lakewood Storage | 5 days ago | Open | |
| Low | Staff SMS notifications not firing | Riverside Storage | 1 week ago | Open |
Roadmap
What’s coming and when — visible to operators from their feedback panel
In progress now
Lease renewal automation
Month-to-month auto-renew + 60-day notice on fixed terms. Renter can accept or decline online.
Marina dashboard
Slip management, vessel records, harbor master tools, water/electric hookup billing.
Coming next
Multi-facility reporting
Consolidated dashboard across all facilities for operators with multiple locations.
QuickBooks integration
Direct revenue sync to QuickBooks Online via their API. No more manual exports.
Warehouse & pods dashboards
Standalone warehouse bay management and storage pods facility type dashboards.
Later this year
Mobile app (iOS + Android)
Native app for operators. Push notifications for payments, gate events, and new renters.
Renter portal app
Native iOS/Android app for renters to pay, view their account, and access the gate.
Bulk rate increase tool
Raise all rates by a percentage with one action. Preview changes before applying.
Operator-editable roadmap notes
Operators
47 active accounts — 44 paid, 3 in trial
All operators
| Operator | Plan | State | MRR | Facilities | Signed up | Status | |
|---|---|---|---|---|---|---|---|
| Ridgeline Self Storage owner@blueridge.com | Plus | MI | $29 | 1 | Mar 2024 | Active | |
| Lakeside Regional Hangars tom@lakesidehangars.com | Pro | MI | $39 | 1 | Jan 2024 | Active | |
| Atlas Storage Group ops@atlasstorage.com | Pro | TX | $39 | 6 | Sep 2023 | Active | |
| Lake View RV Storage info@lakeviewrv.com | Simple | MI | — | 1 | Apr 28, 2026 | Trial | |
| Rocky Mountain Hangars fly@rockymtnhangars.com | Plus | CO | — | 1 | Apr 27, 2026 | Trial | |
| Summit Self Storage mgr@summitstorage.com | Simple | CO | $19 | 1 | Feb 2025 | Active | |
| Northgate Self Storage bill@northgatestorage.com | Plus | OH | $29 | 2 | Nov 2024 | Active | |
| + 40 more operators — | |||||||
Revenue
Your Open-Space Management platform earnings
$3,840
MRR April 2026
+$240 vs March
$38,220
ARR run rate
$22,480
Revenue YTD
$81.70
ARPU
per operator/mo
Monthly breakdown — 2026
| Month | Operators | Simple | Plus | Pro | Per-space fees (after 100 free) | Total MRR | Growth |
|---|---|---|---|---|---|---|---|
| April 2026 | 47 | $456 | $435 | $312 | $2,637 | $3,840 | +$240 |
| March 2026 | 44 | $418 | $406 | $273 | $2,503 | $3,600 | +$210 |
| February 2026 | 41 | $380 | $348 | $234 | $2,428 | $3,390 | +$190 |
| January 2026 | 38 | $342 | $319 | $195 | $2,344 | $3,200 | +$160 |
Announcements
Send updates to all operators — appears in their dashboard as a banner
New announcement
Operators see this as a banner in their dashboard
Sent announcements
New: Renter profile panel, add unit modal, and AI help chat
You can now click any renter to open a full profile panel, add units with completely custom sizes and types, and use the AI assistant in the bottom right corner of your dashboard for instant help.
Operations features now fully active — Inspections, Maintenance, Messages, Gate log, Waitlist
All sidebar operations features are now built and working. Tap any of them in your sidebar to start using inspections, maintenance tickets, direct messaging, gate access logs, and the waitlist manager.
Admin settings
Your Open-Space Management owner account
Owner account
Platform pricing
Simple
$19/mo
Founding: $14/mo
Plus
$29/mo
Founding: $22/mo
Pro
$39/mo
Founding: $29/mo
• First 100 spaces free/month
• $0.25/mo per space after 50
• Card: 3% + $1.00 per txn
• ACH: 1.8% + $1.00 per txn
Founding offer: 25% off · locked 2 years ·
50 spots · first 50 clients only.
Stripe Connect
Publishable key
Secret key
Stripe Connect is live. Operator payouts go directly to their connected Stripe accounts. Open-Space Management collects the platform fee automatically. Keys are stored as environment variables — update them in your deployment settings.
API keys & integrations
Anthropic (AI assistant)
ANTHROPIC_API_KEY
Active
Twilio (SMS)
TWILIO_ACCOUNT_SID
Active
Resend (email)
RESEND_API_KEY
Active
Admin access
This owner portal is only accessible via a separate login at admin.open-spacemanagement.com. It uses a different set of credentials from the operator-facing platform and is never accessible from the main login page. Keep your admin password unique and strong.
Notifications
Email me on new feedback
Get an email every time an operator submits feedback
Email me on new signups
Get notified every time a new operator creates an account
Weekly summary email
MRR, new operators, churn, and top feedback every Monday
Client portal access
Requires facility owner permission
How client access works
You can request temporary access to any client’s facility dashboard or their renters’ portals. The facility owner receives a notification and must approve your request. Access is time-limited, fully logged, and visible to the facility owner at all times. They can revoke it immediately from their settings page.
Active clients
Ridgeline Self Storage
Manistee, MI · Plus plan · 107 units
No active access
Harborview Marina
Traverse City, MI · Pro plan · 64 slips
Access approved
Apex Industrial Warehouse
Grand Rapids, MI · Plus plan · 32 bays
Pending approval
Recent access log
Harborview Marina — Renter portal (Jim S.)
Today, 2:14 PM
Harborview Marina — Dashboard
Today, 1:58 PM
Harborview Marina — Dashboard
Yesterday, 4:30 PM